Skills Enhancement Modules (Customisable)
Team Building
Teams are the basic building blocks of modern organizations and each team has an enormous impact on the success of the organization. This seminar provides solution to team productivity, improvement in communication skills, enhance employee satisfaction and increase organizational strength and success.
Leading Change
A key task of a manager today is leading change. This is especially challenging in a fast evolving society, undoubtedly so with the advent of technology. This seminar imparts skills essential to managers so that change is felt as invigorating and motivating rather than something to be feared, or worse, resisted.
Dynamic Customer Relations
Building effective customer relations is not just about aggressive marketing, but more through cultivating a positive, organisation wide attitude towards customers. This seminar reinforces the fact that businesses exist because of customers and that our customers can always make sure we cease to exist!
Creative Problem Solving
The workplace, with its rapid changing environment, demands faster and better solutions to problems of increasing complexity. Indeed, you are judged by how well you solve problems on your own. Hence this seminar gears participants with a wide and creative repertoire of problem solving skills.
Effective Time Management
Time is a scarce resource that most of us struggle to make the most of. Rather, employees work longer hours just to keep abreast of changes, competition and an information overload. Thus, this seminar teaches participants better time management skills to keep the various areas of their lives in good balance.
Effective Coping With Change
Common feelings evoked as individuals grapple with change are those of frustration and helplessness therefore, it is not uncommon for staff, or even managers, to cope with change by resisting it. This seminar teaches participants to master change through several concrete techniques and thinking skills so that change will be coped with effectively.
Conflict Management
In the work arena, competition for resources, rewards or clashes over values can be detrimental to organizations effectiveness and ultimately its viability. This seminar teaches participants crucial skills in conflict management - skills no effective manager can afford to do without.
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